Glossar
Click-Through-Rate
Content Management System
Content Marketing
Conversion Rate
Cost-per-Acquisition
Cost-per-Click
Cost-per-Lead
Cost-per-Order
Cross-Selling
Customer Acquisition Cost
Customer Analytics
Customer Base
Customer Centricity
Customer Churn
Customer Engagement
Customer Expectations
Customer Experience
Customer Feedback
Customer Focus
Customer Insight
Customer Interaction
Customer Journey
Customer Lifetime Value
Customer Loyalty
Customer Needs
Customer Perception
Customer Preference
Customer Profile
Customer Relationship Management
Customer Retention
Customer Satisfaction
Customer Segmentation
Customer Service
Customer Support
Customer Touchpoint
Customer Understanding
Customer Value
Customer View
Customer Voice
Customer Wish